Q. Are they organic?

A. The organic teas are with the IFOAM sign, also you may click organic tea to take a look at them.

Q. How about the quality of the teas?

A. All the teas are famous brand from big factories with Quality Safe enrollment.

Q. Making order then how to look at my order status?

A. When you order, you shall leave your contact information in detail, like email or telephone number so that we could send you the tracking number.

Q. What courier do we use?

A. Mostly DHL or FEDEX shipping door to door around 3-7 days.

Q. Can I get discount if I buy in bulk?

A. Yes, you may get coupons if you buy more than 6 pieces, just talk with us.

Q. What if the teas are not satisfied?

A. If there is any non-quality problem, we don’t agree to return the teas.

Q. May I get gifts if I introduce new clients here?

A. Yes you will. Good things should be shared.

Q. If I want to get Proforma Invoice, is it possible?

A. Yes, Naturalpuerh company provides that.

Q. How do I subscribe to the site so that I could get recent news?

A. At the homepage, there is subscription.